Frequently Asked Questions

 

We hope we have covered the vast majority of the questions that we get asked, but if there is anything that we have not covered please feel free to contact us at anytime.

 

 

 

Q. Are you a local company


   A. Yes we are and we have been based in Sheffield for over 27 years.


Q. Are you a qualified plumber?

 

   A. Yes. ALL our Gas Engineers are Gas Safe registered

 

Q. Are you fully insured?

 

   A. Yes we have a comprehensive insurance policy for £5million

 

Q. Can you help with design?

 

   A. Yes we can provide a design to completion service

 

Q. Are you CORGI registered?

 

   A. ALL our Electrical Engineers are CORGI Electrical registered.


Q. I need a new boiler, can you do that without a whole new system?

 

   A. Yes of course, we will be happy to give you free advice and a no obligation quote.


Q. I am not sure which boiler to get, can you help?


   A. We will be happy to help, please call or email us and we can advise you which system would be best for you


Q. Will there be a lot of mess when you fit a new central heating system?


   A. No we ensure you have minimal disruption whilst we work in your home.


Q. Do you work on commercial premises?


   A. Yes we are happy to work with commercial and private clients.


Q. I am a landlord, can you look after all my premises?


   A. Yes, we look after many landlords and deal with their particular requirements.


Q. Can you complete Gas Safety inspections?


   A. Yes we can provide safety certificates for landlords and property owners.


Q. How long is your guarantee?

A.  We have now extended our guarantee promotion until the 31st December 2013.

All Greenstar gas-fired CDi, Si, Ri or i System condensing boilers will now receive a free of charge 7 year guarantee. All qualifying boilers must be installed between 1st July 2013 and 31st December 2013.

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